Legal

Refund Policy

Dine-In Orders

If you are unsatisfied with your dine-in experience, please bring it to the attention of our staff immediately. We will do our best to resolve the issue. Refunds for dine-in meals are at the sole discretion of the management.

Online Orders (Zomato / Swiggy)

For orders placed through Zomato or Swiggy, refund and cancellation requests are handled directly by those platforms as per their respective policies. Please raise a dispute through the respective app.

Reservations

Reservations at Brick & Clay are currently free of charge. Prepaid bookings made via third-party platforms are subject to that platform's cancellation and refund policy.

No-Show Policy

Guests who do not arrive within 15 minutes of their reservation time without prior notice may have their table released to walk-in guests. No charges apply for standard no-shows unless a prepayment was made.

Contact for Refunds

For any refund-related queries, contact us at +91 79784 45822.